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EspañolMelrose Alliance Against Violence (MAAV) provides services to survivors of domestic violence and teen dating violence. Services include: information and referral services, individual counseling, healthcare, services for children and batterers’ intervention. Melrose Alliance Against Violence serves Middlesex County.
Local Programs
Updated:
November 30, 2017This page has contact information for programs that offer help/referrals to victims of abuse throughout the state. If you plan to contact a program via email, please review our Safety when using email page first.
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Please note that we list the organizations by the town or city where the office is located – however, many offices serve multiple towns or cities. You can click the “View All” to look through the complete list of organizations. If you are looking for an attorney to represent you in court or to give you legal advice about your situation, go to our Finding a Lawyer page instead.
Melrose Alliance Against Violence
235 West Foster Street
Melrose, MA 02176
Phone:
(781) 662-2010
Fax:
(781) 662-2009
Email:
Barnstable
Independence House, Inc.
160 Bassett Lane
Hyannis, MA 02601
Hotline:
(800) 439-6507
Phone:
(508) 771-6507
Fax:
(508) 778-0143
Independence House, Inc. provides services to victims and survivors of domestic violence and sexual assault. Services include: a 24-hour hotline, shelter assistance, individual and group counseling, housing assistance, childcare, court advocacy, and prevention education and outreach. Independence House, Inc. serves Barnstable County and Cape Cod.
Berkshire
Elizabeth Freeman Center (North County Office)
61 Main Street, Suite 202
North Adams, MA 01247
Phone:
(413) 663-9709
Elizabeth Freeman Center provides services to victims of domestic and sexual violence. Services include: a 24-hour hotline, emergency shelter and transportation, safe phones, response to hospitals or police stations, counseling, safety planning, advocacy, LGBTQ services, counselors who work specifically with immigrants, and supervised visitation. Elizabeth Freeman Center serves Berkshire County and surrounding areas.
Elizabeth Freeman Center (South County Office)
168 Main Street, Suite 4
Great Barrington, MA 01230
Hotline:
(866) 401-2425
Elizabeth Freeman Center provides services to victims of domestic and sexual violence. Services include: a 24-hour hotline, emergency shelter and transportation, safe phones, response to hospitals or police stations, counseling, safety planning, advocacy, LGBTQ services, counselors who work specifically with immigrants, and supervised visitation. Elizabeth Freeman Center serves Berkshire County and surrounding areas.
Bristol
The Women's Center (Fall River Office)
209 Bedford Street
Fall River, MA 02720
Hotline:
(508) 999-6636
Phone:
(508) 672-1222
The Women’s Center provides services to victims of domestic violence, sexual assault, and child trauma. Services include: a 24-hour hotline, short-term shelter, legal and medical advocacy, counseling, and prevention and community outreach. The Women’s Center serves Asushnet, Dartmouth, Fall River, Fairhaven, Freetown, Marion, Mattapoisett, New Bedford, Rochester, Somerset, Swansea, Wareham, and Westport.
The Women's Center (Main Office)
405 County Street
New Bedford, MA 02740
Hotline:
(508) 999-6636
Phone:
(508) 996-3343
Fax:
(508) 999-7139
The Women’s Center provides services to victims of domestic violence, sexual assault, and child trauma. Services include: a 24-hour hotline, short-term shelter, legal and medical advocacy, counseling, and prevention and community outreach. The Women’s Center serves Asushnet, Dartmouth, Fall River, Fairhaven, Freetown, Marion, Mattapoisett, New Bedford, Rochester, Somerset, Swansea, Wareham, and Westport.
Bristol County
New Hope, Inc.
140 Park Street
Attleboro, MA 02703
Hotline:
(800) 323-4673
Phone:
(508) 226-4015
Fax:
(508) 226-6917
New Hope, Inc. provides services to victims of domestic violence and sexual assault. Domestic violence services include: a 24-hour hotline, emergency shelter, counseling, safety planning, supervised visitation, housing stabilization, and police advocacy. New Hope, Inc. serves Central and Southeast Massachusetts.
Dukes
Martha's Vineyard Community Services
111 Edgartown Road
Oak Bluffs, MA 02568
Hotline:
(508) 696-7233
Phone:
(508) 693-7900
Fax:
(508) 693-7192
Email:
Martha’s Vineyard Community Services offers services to victims of domestic and sexual violence. Services include: a 24-hour crisis line, short-term counseling, court advocacy, medical accompaniment, and referral services. Martha’s Vineyard Community Services serves Dukes County.
Essex
Healing Abuse Working for Change (Lynn Outreach Office)
20 Central Avenue
Lynn, MA 01905
Hotline:
(800) 547-1649
Phone:
(781) 592-9900
Fax:
(781) 592-1460
URL:
Healing Abuse Working for Change (HAWC) provides services to victims of abuse. Services include: a 24-hour hotline, emergency shelter, advocacy and education, hospital advocacy, legal advocacy support groups, and children’s services. Healing Abuse Working for Change serves Massachusetts’ North Shore.
Healing Abuse Working for Change (Salem Main Office)
27 Congress Street, Suite 204
Salem, MA 01970
Hotline:
(800) 547-1649
Phone:
(978) 744-8552
Fax:
(978) 745-6886
URL:
Healing Abuse Working for Change (HAWC) provides services to victims of abuse. Services include: a 24-hour hotline, emergency shelter, advocacy and education, hospital advocacy, legal advocacy support groups, and children’s services. Healing Abuse Working for Change serves Massachusetts’ North Shore.
Jeanne Geiger Crisis Center
2 Harris Street
Newburyport, MA 01950
Hotline:
(978) 388-1888
Phone:
(978) 465-0999
Jeanne Geiger Crisis Center provides services to victims of domestic violence. Services include: a 24-hour hotline, crisis intervention counseling, advocacy and support, support groups, wellness workshops, childcare, rapid response teams, direct court advocacy, transitional housing, legal information and assistance, legal representation and consultation, and therapy for all ages. Jeanne Geiger Crisis Center serves Greater Newport.
YWCA Northeastern Massachusetts
Women's Resource Center
107 Winter Street
Haverhill, MA 01302
Hotline:
(877) 785-2020
Phone:
(978) 374-6121
YWCA Northeastern Massachusetts Women’s Resource Center serves victims of domestic violence and sexual assault. Services include: a 24-hour hotline, crisis intervention and advocacy, safety planning, referrals to shelters, transportation, and help obtaining food and other emergency needs; court advocacy; youth education; and immigrant advocacy. YWCA Northeastern Massachusetts serves Northeaster Massachusetts.
Franklin
New England Learning Center for Women in Transition
479 Main Street
Greenfield, MA 01302
Hotline:
(413) 772-0806
Phone:
(413) 772-0871
Fax:
(413) 772-2743
URL:
Email:
New England Learning Center for Women in Transition (NELCWIT) provides services individuals and children whose lives have been impacted by domestic violence or sexual abuse. Services include: a 24-hour hotline, counseling and advocacy, crisis intervention, economic empowerment, prevention and outreach, and supervised visitation. New England Learning Center for Women in Transition serves Franklin County and the North Quabbin region.
Hampden
Alianza
P.O. Box 1099
Holyoke, MA 01040
Hotline:
(877) 536-1628 or (413) 536-1628 (24 hours)
Phone:
(413) 538-9717
Alianza, formerly known as Womanshelter/Companeras, provides services to those whose lives are affected by battering and abuse. Services include: a 24-hour hotline, online chat, emergency shelter assistance for survivors and their children, individual counseling, support groups, safety planning, help with restraining orders and legal documents, information, and referrals. Bilingual/bicultural services available; Alianza advocates speak English, Spanish, and Russian. Serving Western Massachusetts.
YWCA Western Massachusetts
1 Clough Street
Springfield, MA 01108
Hotline:
(413) 733-7100 or (800) 796- 8711
Phone:
(413) 562-5739
YWCA of Western Massachusetts’ Domestic violence program provides services to victims of domestic violence, sexual assault, stalking, and/or dating violence. Services include: a 24-hour hotline, shelter, teen parenting program, referrals and information, counseling, legal, medical, court, and police advocacy, financial management, safety planning, relocation services, and assistance obtaining restraining orders. YWCA of Western Massachusetts serves Western Massachusetts.
Hampshire
Safe Passage
43 Center Street, Suite 304
Northampton, MA 01060
Hotline:
(888) 345-5282 or (413) 586-5066
Phone:
(413) 586-1125
Fax:
(413) 586-3742
Safe Passage provides services to victims of domestic violence and relationship abuse. Services include: a 24-hour hotline, emergency shelter, individual and group counseling, specialized services for immigrants, legal assistance, safety planning, police, housing, medical, social services and educational advocacy, and counseling. Safe Passage serves Hampshire and Hampden Counties.
Middlesex
Alternative House
P.O. Box 2100
Lowell, MA 01853
Hotline:
(888) 291-6228 or (978) 454-01436
Phone:
(978) 937-5777
Fax:
(978) 937-5595
Alternative House provides services to victims of abuse. Services include: a 24-hour hotline, community based support groups, legal advocacy and support, short-term housing, community education and training, and emergency shelter. Alternative House serves Middlesex County.
REACH Beyond Domestic Violence
P.O. Box 540024
Waltham, MA 02454
Hotline:
(800) 899-4000
Phone:
(781) 891-0724
Fax:
(781) 891-3861
URL:
Email:
REACH Beyond Domestic Violence offer service to survivors of abuse. Services include: a 24-hour hotline, shelter, community-based advocacy, and child and adolescent therapy. REACH Beyond Domestic Violence serves Acton, Arlington, Bedford, Belmont, Billerica, Boxborough, Burlington, Brookline, Carlisle, Concord, Dedham, Lexington, Lincoln, Littleton, Maynard, Needham, Newton, Reading, Sudbury, Waltham, Watertown, Wayland, Wellesley, Weston, Wilmington, Winchester, and Woburn.
RESPOND, Inc.
P.O. Box 555
Somerville, MA 02143
Hotline:
(617) 623-5900
Phone:
(617) 440-7267
Fax:
(617) 623-4377
Email:
RESPOND, Inc. provides services to all survivors of domestic abuse. Services include: a 24-hour hotline, shelter, support services, training and education. RESPOND, Inc. serves Somerville.
The Birch House
37 Broadway
Arlington, MA 02474
Phone:
(781) 316-0063
The Birch House is a supportive community dedicated to healing for female adult survivors of incest and childhood sexual abuse through programs, resources, education, and advocacy. They have an on-site library and hold monthly discussion groups and mind/body/arts workshops.
Transition House
P.O. Box 392016
Cambridge, MA 392016
Hotline:
(617) 661-7203
Phone:
(617) 868-1650
Fax:
(617) 868-1651
Email:
Transition House provides services to victims of domestic violence. Services include: a 24-hour hotline, emergency shelter, on-site clinical support, long term housing, and assistance with transition to permanent housing. Transition House serves Middlesex County.
Voices Against Violence
7 Bishop Street
Framingham, MA 01702
Hotline:
(800) 593-1125 or (508) 626-8686
Phone:
(508) 820-0834
Voices Against Violence (VAV) provides services to low-income and disadvantaged individuals and families. VAV’s domestic and sexual violence program’s services include: a 24-hour hotline, crisis intervention, short-term emergency shelter, counseling and support groups, information and referrals, medical and legal advocacy, and supervised visitation. Voices Against Violence serves the Metrowest area.
Nantucket
A Safe Place, Inc.
5B Windy Way
Nantucket, MA 02554
Hotline:
(508) 228-2111
Phone:
(508) 228-0561
Email:
A Safe Place, Inc. provides services to victims of domestic violence and sexual assault. Services include: a 24-hour hotline, crisis intervention, individual supportive counseling, group counseling, advocacy (hospital, court, legal, police), emergency safe homes, youth prevention education, professional trainings, resource and information, and community education and outreach. A Safe Place, Inc. serves Nantucket.
Plymouth
Brockton Family and Community Resources, Inc.
18 Newton Street
Brockton, MA 02301
Hotline:
(508) 583-6498 or (800) 281-6498
Phone:
(508) 583-3775
Brockton Family and Community Resources, Inc. (FCR) provides services to children, adolescents, and adult victims of trauma. Services include: a 24-hour hotline, safety planning, assistance with shelter and home placement, case management and referrals, individual and group support, parenting groups, and specialized services for survivors who are immigrants/refugees, veterans or from the LGBTQ community. Serves Southeastern Massachusetts, Cape Cod and the Islands.
South Shore Women's Resource Center
P.O. Box 6237
North Plymouth, MA 02362
Phone:
(508) 746-2664
Fax:
(508) 746-4668
South Shore Women’s Resource Center offers services to victims of domestic violence. Services include: a 24-hour hotline, safety planning, crisis intervention, assistance with shelter placement, support groups, and clinical individual, group, and family therapy. South Shore Women’s Resource Center serves Plymouth County.
Roxbury
Renewal House
10 Putnam
Roxbury, MA 02119
Hotline:
(617) 566-6881
Phone:
(617) 318-6010
Unitarian Universalist Urban Ministry’s (UUUM) Renewal House provides services to individuals and families who are fleeing violence or abuse. Services include: a 24-hour hotline, emergency shelter, safety planning, support groups, individualized advocacy for survivors and families (housing, healthcare, children’s, and economic advocacy), pastoral counseling, leadership training, counseling, referrals for job training, legal assistance, educational programs, and community outreach education. Renew House serves Roxbury.
Suffolk
Finex House
P.O. Box 300670
Jamaica Plain, MA 02130
Hotline:
(617) 288-1054
Phone:
(617) 436-2002
Fax:
(617) 287-0553
Email:
Finex House provides services to victims of domestic violence and sexual assault. Services include: a 24-hour hotline, emergency shelter, court advocacy, housing assistance, crisis intervention, emergency response and trauma support counseling, special needs advice, child advocacy and support programs (CASP), parenting groups, mental health therapy, substance abuse counseling, elder services, and more. Finex House serves Suffolk County.
HarborCOV
P.O. Box 505754
Chelsea, MA 02150
Hotline:
(617) 884-9909
Phone:
(617) 884-9799
Fax:
(617) 884-9929
Email:
HarborCOV provides services to victims of domestic violence. Services include: a 24-hour hotline, case management and group supports for individual and families, emergency transitional and permanent affordable housing with supportive services, legal advocacy (including resources for immigrant survivors of abuse), economic development, and community awareness and public education initiatives. HarborCOV serves Suffolk County.
The Elizabeth Stone House
8 Notre Dame Street
Roxbury, MA 02119
Phone:
(617) 427-9801
Fax:
(617) 427-6252
The Elizabeth Stone House (ESH) provides services to victims of domestic violence and homelessness, and individuals suffering from mental illness or addiction. Services include: support groups and counseling, emergency housing, assistance with permanent housing, transitional housing program, financial skills program, and parenting classes. Elizabeth Stone House serves Suffolk County.
Worcester
YWCA Central Massachusetts
One Salem Square
Worcester, MA 01608
Hotline:
24-Hour Helpline: 508-755-9030
Phone:
508-767-2505
YWCA Central Massachusetts’s Battered Women’s Resources (BWR) provides services to victims of domestic violence. Services include: a 24-hour hotline, information and referrals, court advocacy, counseling, support groups, emergency shelter, and community education. YWCA Central Massachusetts serves Greater Worcester and North Central Massachusetts.
